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Suncorp Insurance Reviews

Reviewed by: Insurance Onus

Rating: 5/5

Introduction


A screenshot of the insurer's website
SunCorp Insurance was previously owned by the Queensland government. In December 1996, SunCorp Insurance was absorbed by Metway Bank to form Suncorp Metway. SunCorp is the parent company of GIO. Suncorp also owns the AAMI, Apia, Just Car Insurance, Shannons, InsureMyRide, Vero, Terri Scheer, CIL, Asteron and Tyndall insurance brands.

For reviews of other insurance companies similar to this one, you should also check out AAMI Insurance Reviews, AMP Insurance Reviews and CUA Insurance Reviews.

Features and Coverage

SunCorp's claim is that they are "constantly striving to provide their customers with an exceptional customer service experience". I went to their customer feedback area and most of the comments were praising the service. The only complaint I could find was one customer had to wait a little while for service but nothing extravagant. They conveniently provide forms for online customer compliments or complaints.

As far as insurance offerings, SunCorp has the full range of products. When you go to the website you are greeted with a quick directory of all the insurance plans available with brief descriptions. As we can see all of them offer online quotes.

  • Car Insurance - Like most insurance providers SunCorp offers the four types of insurance; Comprehensive Insurance, CTP Insurance, Third Party Fire - Theft and Property Insurance and Third Party Property Damage Insurance. These provide liability of up to $20 million. They offer discounts such as; multi-policy and family discounts. You have the convenience of getting a quote, file a claim or make a payment, all online.
  • Home & Contents Insurance - SunCorp gives you the choice of four types of home coverage; Classic Home & Contents, Investor Home & Contents, Platinum Home & Contents Insurance, 55UP Home & Contents. Under the product disclosure link they provide a guide to show you exactly how to file a claim and how much you would get back. I found this quite useful, I'm sure you will too. Suncorp also provides a few extra tools like; an application that rates your neighborhood as far as dangers and another called "Virtual Safe", where you can list an inventory of your home contents and documents. They store these securely with a password and provide you with a backup CD.

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Step 1:
Contact Details, etc.

Website Address: http://www.suncorp.com.au/

Email Address: N/A

Phone Number: 13 11 55

Address:
Suncorp
PO Box 1453
Brisbane
QLD
4001

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