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Southern Cross Insurance Reviews

Reviewed by: Insurance Onus

Rating: 4.5/5


A screenshot of the insurer's website
Southern Cross Travel Insurance is an Australian company that sells their services purely online. There have been many praises regarding online insurance companies lately because many have found them to be cheaper and more convenient to access. Overhead costs to hire workers, open a branch, etc. are removed, which in turn, lowers the prices of their quotes and premiums.

For reviews of other insurance companies similar to this one, you should also check out iTrek Travel Insurance Reviews, Columbus Direct Insurance Reviews and Cover-More Insurance Reviews.

Features and Coverage

And with the new generation being more familiar with the Internet and computer usages, there is no better time for online finance firms to be in greater demand.

After searching through some forums and websites for user feedbacks, I came across many compliments from people that were able to save at least one hundred dollars. Staffs were always helpful, and hardly any service downtime has been recorded.

Visiting their website, I found it to be very professional. I was instantly able to find out about the different plans they offer for individuals and family policyholders.

  • New Zealand/South Pacific - This plan was designed for frequent travellers to New Zealand and the South Pacific regions. Countries included in this plan include The Cook Islands, Fiji, French Polynesia, Indonesia, New Caledonia, New Zealand, Niue, Norfolk Island, Samoa, Tahiti, Tonga and Vanuatu. Instead of paying for an international coverage, you will be able to enjoy the benefit of minimising the cost to only cover a certain part of the world. This is great for Australians that enjoy holidaying into the close neighbouring island countries to rewind and relax.
  • World - If you are travelling overseas to a low-overhead country, which is basically the entire world except the United States of America, Canada, Japan, Antarctica and the Arctic Circle, this plan will be great for you. You will get the benefit of having an international cover.
  • SuperWorld - The ultimate trave insurance plan! It covers the entire world, including the countries excluded from the World plan. This is only recommendable to people that wants to get the highest protection.

However when it came to finding out the sort of protection customers will be able to enjoy, I was a bit disappointed to realise I had to go through a 14-page PDF document. Generally speaking, members will be able to be protected against: Medical expenses, Cancellation and Changes to Plans, Baggage and Personal Belongings, Money and Travel Documents, Accidents, Liabilities, Kidnapping, and Car Rental Excess.

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